Returns & Exchanges
At StrengthLab360, we stand behind our premium fitness gear and supplements with a 30-day performance guarantee. If your equipment or apparel doesn't meet your training standards, we offer hassle-free returns to ensure your fitness journey stays on track.
Return Process
- 1.Initiate Your Request
Log into your StrengthLab360 account and select the 'Order History' tab to submit a return request for the specific items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and equipment is in its original, unused condition.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to any authorized carrier location and keep your tracking number; your refund will be processed within 5-7 business days of receipt.